GM
Gerson M
1 reviews | Active since Aug 2022
15 Dec 2022, 14:32
Refund for a ***** case done in my name
I have since requested to be refunded my money which I have confirmed to be R068. I went to the vodacom shop in Keywest mall and was told the money will be paid back into my personal account in 2-3 days. That was last week Thursday.
My money is still not paid. Can you please pay me my money as I need it.
Disappointed and angry.
Gerson
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Replies (2)GM
Gerson M's updateReviewer Update
15 Dec 2022, 14:33The owed amount is R4068.
GM
Gerson M's update15 Dec 2022, 14:33
Reviewer Update
The owed amount is R4068.
Vodacom's replyOfficial
15 Dec 2022, 15:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2022, 15:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team