LM
Lerato M
1 reviews | Active since Sept 2022
02 May 2024, 05:35
Refund
Been going up and down with Vodacom for my refund. I paid through the app on the 23rd of March for my router using my son's account. Then I was double charged on the 26 of April as they thought I did not pay. I only want my refund of R399. I called, sent emails with references but still no one wants to refund me...
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Vodacom's replyOfficial
02 May 2024, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2024, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team