GM
Gerson M
1 reviews | Active since Aug 2022
19 Dec 2022, 09:25
Refund due to *****
I contacted vodacom last week to follow up on the refund for money debited due to *****. I received a message that a consultant will be in contact with me, but after 5 days, no one has made contact with me as promised.
What kind of service is this? I need my money to be paid back into my bank account.
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Vodacom's replyOfficial
19 Dec 2022, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team