refund.. ?? Day light *******

Item: Vodacom
Rating: 1
Author: Rekha B

you guys are day light ******s, Still waiting for my credit on my account. see query number then I go onto Prepaid and you take my money without my consent!!! I called customer service, they log it buy no query number sent!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Mar 2019, 10:49

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply05 Mar 2019, 10:49

Official

Best regards,

Vodacom's replyOfficial

06 Mar 2019, 10:28

Dear Customer

The request for the Refund was sent off. It can take 7 to 14 working days.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply06 Mar 2019, 10:28

Official

Dear Customer

The request for the Refund was sent off. It can take 7 to 14 working days.

Regards,

Vodacom Consumer Website Team

Best regards,