Refund Backdating 2017

Item: Vodacom
Rating: 1
Author: Jabulani K

<p>Vodacom seem not prepared in refunding me for a debit they trancsacted last year already, I'm being sent from one department to the other, Customer services sends me to Account who then referes me to Cancellation then all I'm is a survey I need to complete on experience, (REFS -A ********** 5 / ********** 32 / ********** 4) can they take ownership and fix this already...</p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

24 Jan 2017, 12:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply24 Jan 2017, 12:22

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Refund Backdating 2017

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