Refund and general account stuff up

<p>So last month, Vodacom deducts and extra R1500.00 from my account because reasons. I phone and I am told I will get my refund in 7 days. Lo and behold, no refund!</p> <p>So I login today to see what is happening. I see my total bill for the month is over R1000.00 again. Because a 10 Gig once off add-on that was given to me with an upgrade has been charged to my account. Not that I was made aware of this charge.</p> <p>Further to this, I see that my current bill that will be deducted via debit order is something like R600.00 odd rand. And yet, the invoice you drill down to from their site, shows only R300.00 odd rand.</p> <p> </p> <p>WHAT THE HELL IS HAPPENING? Get my refund to me, get my account sorted or I will order FNB to stop my debit order and I will pay you myself!</p>