TP
Tshegofatso P

1 reviews | Active since Nov 2023

06 Nov 2023, 15:23

Refund an false adverti*****t

Vodacom is really unreliable I took a contract with them and the consaltant told that the first month I'll start paying on the second an I only pay R299,but when they send the statement is different from what I was told the balance was R538.20 meaning they where lying to about that the first mois free I log a complaint but they never refunded an they haven't came back to me. Vodacom is doing false adverti*****t just to scm customers. I want money back.

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2023, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
TP
Tshegofatso P's update07 Nov 2023, 18:19
Reviewer Update
I'm still waiting for Vodacom to call me back as requested.