PW
Pieter W
1 reviews | Active since Mar 2009
19 Aug 2015, 13:22
refund airtime/data
I have loaded sufficient airtime onto my router with VC to purchase a 3gb data bundle. To this I have used VC's router app and selected the 3gb bundle but instead of the 3gb bundle, a 500mb purchase went trough. Please refund the money or bill me for the correct bundle (3gb) I selected.<br> I tried to resolve this via VC's call centre, but all they are willing to assist with is having me purchase more airtime to purchase the 3gb bundle.
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Vodacom's replyOfficial
19 Aug 2015, 19:14Hello pietervw,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply19 Aug 2015, 19:14
Official
Hello pietervw,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,