ZS
Ziyanda S
1 reviews | Active since Dec 2023
31 Aug 2026, 12:08
Refund
I paid for this fiber on February 2026 which is vuma until today no installation.. I even asked for refund until today I never got my refund.. They ignore my emails now
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Replies (2)ZS
Ziyanda S's updateReviewer Update
31 Aug 2026, 14:05The consult called me and said she will send me email address where I will send my proof of payment but no email address was send to me
ZS
Ziyanda S's update31 Aug 2026, 14:05
Reviewer Update
The consult called me and said she will send me email address where I will send my proof of payment but no email address was send to me
Vodacom's replyOfficial
01 Sept 2026, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2026, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team