NB
Natalie B

1 reviews | Active since Jun 2022

08 Jun 2022, 14:09

REFUND

Kindly note that I am still waiting for a refund i submitted on the 24th of May.

I overpaid my account with R3500 and called immediately requesting a refund for the monies to be refunded in my account.

I have spoken to multiple consultants who told me that I would receive my money 72 hours since the refund has been submitted.

However, i still haven't received my monies 16 days later.

I am VERY DISSAPOINTED in the service!!!!

I need my money ASAP.

0
Replies (1)
Vodacom
Vodacom's reply09 Jun 2022, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team