NB
Natalie B
1 reviews | Active since Jun 2022
08 Jun 2022, 14:09
REFUND
Kindly note that I am still waiting for a refund i submitted on the 24th of May.
I overpaid my account with R3500 and called immediately requesting a refund for the monies to be refunded in my account.
I have spoken to multiple consultants who told me that I would receive my money 72 hours since the refund has been submitted.
However, i still haven't received my monies 16 days later.
I am VERY DISSAPOINTED in the service!!!!
I need my money ASAP.
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Replies (1)Vodacom's replyOfficial
09 Jun 2022, 08:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2022, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
