<p>I have now been trying for 3 weeks to get Vodacom to refund me my money. I accidently paid over money into my mother's vodacom account and it needed to be paid over to another beneficiary of mine. My bank has tried to recoup the money but Vodacom refused to refund the money, I was charge R120 for this and I also phoned Vodacom and they keep on giving excuses. I mailed them again today as now the last time they wanted a consent from my mother to refund me my money. So I am tired of waiting for a company to refund money that is not theirs. Shocking, it is like theft!!! And not to mention how rude the staff is.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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