Refund
<p>How long do i have to wait for a refund due to my bank account. The refund has been approved but I just cannot the money from Vodacom. The debit order was already deducted on the 25th of February but I am still waiting for my money. Ths is really unnacceptable and pathetic.</p>
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Replies (2)
Vodacom's replyOfficial
14 Mar 2017, 07:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Mar 2017, 07:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Mar 2017, 15:17Dear Client
We apologise for the delay in this regard. Our records reflect that the refund was posted into your bank account today. It should reflect shortly.
Kind regards
RJ
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2017, 15:17
Official
Dear Client
We apologise for the delay in this regard. Our records reflect that the refund was posted into your bank account today. It should reflect shortly.
Kind regards
RJ
Vodacom Consumer Website Team
Best regards,