Refund

<p>So I get overcharged firstly for extra data which I never requested or approved, then get signed up to cellsure insurance for my phone to be covered which i never agreed to nor did i sign any documentation to agree to this, and I have been double charged my monthly subscription fee. I called two weeks ago and got told that my money would be refunded to me in 7 working days. Its now over that time frame and yet I am the one who has to take the inconvenience because you took my money which I now have to phone and fight for every day. This is pathetic service and I am disgusted in how poorly this has been dealt with!</p>