RI
Riyaad I

1 reviews | Active since Jan 2017

31 Jan 2017, 16:52

Refund

<p>So i had an outstanding payment on my contract and i decided to make this payment cash by going to vodacom at cresta..that went fast and wasnt a problem however the 20th of Jan vodacom had decided to debit me on the exact same amount which was paid the weekend</p> <p> </p> <p>and ive been trying to sort this and i must say vodacom has just employed a bunch of brainless ****ing ******s who do not know how to resolve my issue and i keep contacting the call centre and at times they are dropping my calls which is really ****ing me off</p> <p> </p> <p>can someone advise me of the ombudsmans number or even vodacom finance so i can give them a piece of my mind</p> <p> </p> <p>by far the worst experience never ever make cash payments to vodacom as they will ***** u over and not refund the money</p> <p> </p> <p>so this is for Vodacom - useless bunch of ****ers</p>

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2017, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

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