1 reviews | Active since Aug 2016
Refund
<p>Reinstated my debit order, received no notification of when first payment will go off, made a payment in store. The debit order went off 2 days later. Phoned Vodacom and was assured i will be refunded in a few days and received ref nr. Followed up on Monday and told i had to wait till end off month for my money. i am now that money short for the month. I want my money by the end of the week. I cant wait to cancel my contract, if i don't receive money by end of week i will go to the ombudsman. This is rediculous Vodacom!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
