BM
Busisiwe M
1 reviews | Active since Jun 2016
22 Jun 2016, 14:31
Refund
<p>I app**** for a contract with Vodacom through Game in December last year but I had to cancel due to the amount of time it took for the contract to be finalised. The cancellation happened after Vodacom had debited my account, when i contact Vodacom with regards to the refund I am transfered to different departments with different stories and this has been going on for months.</p> <p>Please assist.</p>
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Replies (2)
Vodacom's replyOfficial
23 Jun 2016, 06:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jun 2016, 06:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
BM
Busisiwe M's updateReviewer Update
23 Jun 2016, 15:19I,m still waiting for the consultant mentioned above to contact me.
thanks
BM
Busisiwe M's update23 Jun 2016, 15:19
Reviewer Update
I,m still waiting for the consultant mentioned above to contact me.
thanks