DB
Delphine B

1 reviews | Active since Sept 2012

07 Mar 2016, 08:11

Refund

Honestly now! I think I need to be paid for your lack of competence. It cannot be that hard to cancel a contract and stop taking my money. My refund was processed and now I have been debited again. Your social media team claims they are following up but I don't think it should take that long, here's my reference number: S3-GNQ92-27M7.<br> I want nothing to do with Vodacom ever again and in fact I will tell anyone who is willing to listen.<br> Why is my money still being deducted, what service exactly are you providing to me that warrants payment? <br> I need to know what will be done about this and how you will compensate me for my precious time. I really shouldn't have to be doing this kind of thing with my precious time.<br>

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2016, 09:53
Official
Hello dbagwire,

Kindly be advised that we are busy processing the refund.

Regards

Dyllan

Best regards,