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Tammy A
1 reviews | Active since Feb 2014
22 Mar 2022, 12:33
REFUND 42 BUSINESS DAYS AND PENDING
WHAT PART OF REFUND TO MY BANK ACCOUNT DOESNT VODACOM CONSULTANTS UNDERSTAND??? REQUEST MADE 01/03 ... NUMEROUS REQUESTS MADE BUT FOR SOME RIDICULOUS REASON ITS BEING CREDITED TO MY BILL!!! REFUND TO MY BANK ACCOUNT!!!!!! KEEP GETTING SMS FROM VODACOM SAYING CASE CLOSED YET NO FUNDS IN MY BANK ACCOUNT!!!
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Replies (2)
Vodacom's replyOfficial
22 Mar 2022, 14:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Mar 2022, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tammy A's updateReviewer Update
23 Mar 2022, 08:12Good day
This morning i got refunded x2 - wonderful service after waiting 22days.
I'm assuming i'l be double debited or account will now be in arrears.
This morning i got refunded x2 - wonderful service after waiting 22days.
I'm assuming i'l be double debited or account will now be in arrears.
TA
Tammy A's update23 Mar 2022, 08:12
Reviewer Update
Good day
This morning i got refunded x2 - wonderful service after waiting 22days.
I'm assuming i'l be double debited or account will now be in arrears.
This morning i got refunded x2 - wonderful service after waiting 22days.
I'm assuming i'l be double debited or account will now be in arrears.