BG
Boniswa G
1 reviews | Active since Jul 2018
11 Nov 2022, 15:36
Refund
Can you guys please refund me back the insurance premiums that you **********ly debited on my account when I don't have insurance with you guys. It's been 2 months trying to get my refund with no luck and your consultants are not helping just getting a lot of apologies. You didn't debit apologies on my account. I want my money please. I'm willing to take this further if not resolved next week.
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Vodacom's replyOfficial
14 Nov 2022, 08:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2022, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team