Refund

Hello Peter Am saddened by the treatment am getting from Vodacom.i had a shortfall of R1745 on my Voda account.so I decided to pay R1000 in Vodacom shop on the 14 of June before debit date which is the 15.by doing that I was hoping that they will debit R700 on the 15,but no they debited R1745. I noticed that on the 16 and filed for refund of R1000,but I haven’t received it until today.at first they said I need to submit proof of payment which I submitted.but even today I haven’t received any refund.and if I call and do the follow up,all they say is I should wait for 24 Hrs.I am disappointed by the way they handle this matter,R1000 is a lot of money