ref SR A^-XX3J-AC105

vodacom claims that for security reasons the call could be recorded. Well i would like them to go back and check on the call i made to the call center and then discuss this matter. Each consultant has their own solution to a problem one might be experiencing and you the customer never can go back to speak with that same consultant. <br> I am paying for a service that I am not able to use cause Vodacom cant seem to resolve the problem. This is becoming costly for me as i have to call in every time to the call center of which the calls are limited to 10 per month and are free. I spend hours on the line for the same problem and it affects my business as i rely on the Vodacom for my internet connections for my emails etc. And each time i have to purchase more data and never get to have the full use of what i am paying for because Vodacom keeps sending me from pillar to post. my business has to go on there i have to purchase more data.Logged SR last week Wednesday 48/72 hours,no response.more of my time i have to give cause i cannot call from my cell