MM
Michael M

1 reviews | Active since Dec 2014

03 Feb 2015, 13:36

Ref: PC-0P2A-21BUP5 and/or A1-WWZP-S2D4K0

Good day<br> <br> Ref: PC-0P2A-21BUP5 and/or A1-WWZP-S2D4K0<br> <br> Since, I launch a complaint with Vodacom on the 23 Dec 2014 about the number ***) that they bill me every month R 135.00 since 2013 September. They havent came back to concerning that not even a call. The only thing that I got was e-mail from Rashieda (e-mail) [Email Removed] only telling me that \They escalated this matter to the ***** Division for further review and comment"!!!<br> <br> <br> All"

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 15:09
Official
Hello Kgoskgos,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team