MM
Michael M

1 reviews | Active since Dec 2014

11 Feb 2015, 13:15

Ref: PC-0P2A-21BUP5 and/or A1-WWZP-S2D4K0

My query has been attended to by Forensic Dept they called me after I struggle for almost Three Months as if, This is a ****** case. Now I'm just waiting for Vodakrom to credit my Bank Account the money from 2013/09/25 till date. They don't even console me with a new phone just to show a remorse to what happened it was their mistake/carelessness!! <br> <br> R 135.00 times 18 months = R2.430.00 plus/with 20% interest, I would have made a huge different repayment on my bond from 2013 September till date. Let me wait and see what are they going to offer?<br> <br> Thanks<br>

0
Replies (1)
Vodacom
Vodacom's reply11 Feb 2015, 13:55
Official
Hello Kgoskgos,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team