1 reviews | Active since Jan 2017
REF: EC-0C5P-2J1JFU
After receiving email below from VODACOM, i am still getting threats via SMS that I should pay oustanding amount. I informed VODACOM of this and requested to follow up with MBD Attorneys to check this. No response received.
Good day Nelisiwe Mdladla
We regret taking note of your experience. Our records reflect that this matter has been attended to by the ***** and Finace division. Feedback has been provided regarding how the charges were accumulated.
All the charges (outstanding) have been reversed on this account. I have sent a request to our Legal division to liaise with the credit bureaux and update your records.
We apologise for any inconvenience caused.
Kind regards Moddy
This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. “This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
