NP
Nadine P

1 reviews | Active since Jun 2013

12 May 2015, 11:44

*** and ***

Good day. <br> <br> I contacted Vodacom on-line to apply for a package on 06/05/2015 - on the 8th I decided not to proceed with the application. I have send requests to [Email Removed] as provided by the call centre and to [Email Removed] requesting confirmation of this cancellation. I even spoke to the sales lady Shanel @12:06 who provided me with the reference numbers ***1 and Y*** to cancel this. I have requested confrimation of the cancellation but no one seems to be able to provide me with this. I call and I am transferred from one to another and then I am requested to send emails - and I have done this.<br> <br> I would appreciate feedback that no account was created under my ID number as I have no contracts with Vodacom and would at this stage not want to enter into any contract.

0
Replies (1)
Vodacom
Vodacom's reply12 May 2015, 13:33
Official
Hello Nadine1976,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team