REF ***
QUERIED WHY I WAS DOUBLE BILLED ON ONE OF MY CELLPHONE NUMBERS ON 2 APRIL 2016. TOOK 45 MINUTES TO HOLD ON WHILST OPERATOR AND HIS SUPERVISOR LOOKED INTO MATTER. TOLD ME IT WOULD BE ESCALATED. PHONED BACK TODAY 14 APRIL. STILL NO JOY. VODACOM ARE LOOKING INTO IT!
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Vodacom's replyOfficial
14 Apr 2016, 12:26Hello Cheryl Kapp,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2016, 12:26
Official
Hello Cheryl Kapp,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,