fN
fikile N

1 reviews | Active since Sept 2013

29 Dec 2016, 09:08

***~SCR4 Block phone re-connection

<p>Good day</p> <p> </p> <p>I am still waiting for a response for the below query.</p> <p>I called your call centre and was told to visits the Vodacom store to sort this out.</p> <p>I will not visit any store as this request was done over the phone and expect this to be sorted out via the phone. I dont have time to visit the store as I am always working.</p> <p>Please respond to this query as it been 4 working days now with no response from you.</p> <p> </p> <p> </p> <p>Regards</p> <p>Fikile</p> <p> </p> <p> </p> <p>From: Ndaba, Fikile <br /> Sent: 22 December 2016 03:25 PM<br /> To: ********** /> Subject: Block phone re-connection<br /> Importance: High</p> <p> </p> <p> </p> <p>Good day</p> <p> </p> <p>Hoping you can assist.</p> <p>I reported my phone ****** in March 2016 and it was blocked.</p> <p>I police case was opened and now managed to get my phone back.</p> <p>I need my phone to be unblocked please</p> <p>My number is ********** 924 I since ported my number to MTN due to network issues in my area.</p> <p>My phone is a S3 mini</p> <p>IMEI number ***</p> <p>Kindly contact me on ********** 924 should you need additional information</p> <p> </p> <p>Regards</p> <p>Fikile</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 10:28
Official

Dear Fikile Ndaba

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team