RedVIP to Pay as you go (Slow Internet)

Item: Vodacom
Rating: 1
Author: Riaan V

I was a RedVIP member with Vodacom for more than 6 years and I recently downscaled to pay as you go and suddenly I dont get 4G reception, this means your package determines your reception strength. Unacceptable as this shows the attitude toward lower income citizens, its the first time to notice this since Ive never had pay as you go.. shamefull

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Replies (1)

Vodacom's replyOfficial

03 May 2020, 16:43

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply03 May 2020, 16:43

Official