MJvR
Mari Janse van Rensburg

1 reviews | Active since Jan 2017

10 Apr 2017, 13:54

rediculous cellphone cover

<p>I have been begging to get my policy canclelled for moths because the monthly installment is so high. I just can't get them to stop it. Now my phone fell. The screen has a small crack. My excess is R900 to fix that, no loan phone, unspisified time without a phone. the agent is trying to convince me that is can cost as much as R4000 to replace a damaged screen. That is outrageous.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Apr 2017, 14:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team