1 reviews | Active since Feb 2012
Rediculous Account
On the 27th Dec 15 my husband went into the Springs branch to purchase his first smart phone and smart <br> m subscription, my husband told the assistant that he wanted to keep his monthly amount at approx. R550 as that is what it was and to set up the phone.<br> Well you can imagine my surprise on the 11th Jan I received the account via email and was R1280.66. We went into the Springs branch to be told - \Oh the data is running and you must switch it off"";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939587;801663;13;2;0;0;0;0;2;NULL;NULL;NULL;15/11/06 10:00;16/01/13 19:09;defective goods and poor services;5,70E+12;;***;I purchased a 2015 Isuzu KB 300 D/C from Imperial GM Vereeniging in October 2015. Within 3 weeks of purchasing the vehicle and on 2700 km, the clutch become hard, had a shudder and a squeaky noise.This vehicle had the same problems as the 2014 Isuzu,which I traded in for the 2015 vehicle. When I approached GM about the defects,the dealer said they received a bulletin that the factory put inadequate grease in the gearbox, resulting in the defects.GM said the gear box had to be removed and re-greased. I requested GM to replace the vehicle with the same in automatic or refund me my money but GM blatantly refused my request, despite my right as a consumer to have the vehicle replaced or be refunded.GM now has my vehicle for 2 months.I would use my vehicle for business and private usage. GM has now left me with no choice but to institute legal action against them costing me further expenditure. GM's customer care services further insulted me saying they can drag the court case for 2 years.I am very disappointed with GM's services, treatment and defective vehicles, which i have purchased on 2 different vehicles. I advise the public to be weary of GM's pathetic services and vehicles. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939595;690112;27;2;0;0;0;0;2;NULL;NULL;NULL;16/01/13 20:54;16/01/13 19:14;refund of cancelled flight;4,81E+12;Patricia erasmus;***;After 4 years of using Virgin Atlantic to fly to the UK twice a year I had to cancel my last flight due to unforeseen circumstances. My flight was paid in full and after cancellation I was informed that I would receive my refund in 4 to 6 weeks this was on the 5th November 2015 . THE AMOUNT is over R12 000 and because I didn't receive the refund I have had to shell out another R12 000 for my flight that leaves tomorrow.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939597;900129;37;2;0;0;0;0;2;NULL;NULL;NULL;16/01/13 20:07;16/01/13 19:23;MVA CLAIM. NO FEEDBACK, BAD SERVICE, ;6,70E+12;;***;Acting on Behalf of Mr Vincent Lekgowa Riba.<br> <br> REF: TR 239<br> <br> I'm Mrs AN Riba (Mother) of the above client. My son app**** for MVA CLAIM in May 2013 after his accident. Which Matlala Attorneys has been handling his 3rd party claim on his behalf against Road Accident Fund. Of which the matter was submitted to RAF in June 2013. <br> <br> My son Vincent Riba has been going up and down trying to find feedback on the claim with the Attorneys with no luck up to current date (2013 - 2016)<br> <br> I've been contacting the attorneys for over a year now with no positive feedback. This week Ive called 5 times and the last call was made today the 13th of January 2015 at 13:58. I've spoken to different *********** consultants who claim they are still looking for my son's file or will get back to me. No one has ever had a way forward about this matter. <br> <br> Their service is bad and I'm also disappointed by them. No further Progress has been followed and Its frustrating and tiring.<br> <br> Something must be done. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;411006;852064;15;2;0;0;0;0;2;NULL;NULL;NULL;16/01/13 21:28;16/01/13 19:33;No service;;Waiter;***;The waiter was at out table 5 times, And I tried to order food twice from him. everyone else got served except for me. Why is it so hard to order food? The entire table I was with got to order there food and got it and I was still left hanging.When I asked for the bill he wanted to know why I was leaving? duh, coz your service sucks. I will not be returning to any Active sushi and will definitely not be recommending this place to anyone anymore. cheers active sushi!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;939498;799619;6;2;0;1;0;0;2;NULL;NULL;NULL;15/07/24 7:00;16/01/13 19:34;Full payment on loan made, but still got debited!!;8,11E+12;;***;It is so frustrating that after 6 months, I still have not had any results, or confirmation that I will be paid back the amount debited (R936.18, 24th July 2015) from my account, after having paid in full the settlement amount on my Capfin loan - R2726.64 paid.<br> The situation: I called Capfin Saturday morning,18th July 2015, and requested a balance of the amount owing on my loan and a settlement letter (quote no.***). Shortly after my call, and having received the letter, my husband made an EFT payment of R2726.64 into Capfin's account per the details in the letter:<br> [Bank: FNB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;278782;696993;12;2;0;1;0;0;2;NULL;NULL;NULL;15/11/06 11:00;16/01/14 1:40;Cannot use new specs...I see better without them!;;;;My visit to their Menlyn branch was unpleasant and frustrating to say the least... and in the end a complete waste of time and money! Firstly, their new address is still not on their website... so I went to the wrong mall. They have moved. I had to speak to more than one person in order to get proper directions. Nobody bothered to inform me of their new location when I made the appointment. This was in November 2015... their address is still not updated on their website two months later! Then the sales lady tried to rip me off with their \buy one get one free\"" special. After a lot of fuss"
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
