1 reviews | Active since Aug 2015
Redadvantage, Client, had the phone for 2 years but cannot upgrade.
<p>I am a Redadvantage dleint of vodacom and have been a cleint with them foa s long as i can remmmeber, I recently realised that i bought the phone and have a proof of purchase stating such, i hen contacted the upgrading departement and gentlemen their said that i am bu their system date are incorrect and cannot do anythin about it, so no i have to waith another ear to tbe able to upgrade and custemomer care does not give a **** and or willing to assist in this manner, si will pay an additional R 12 000 for and additional 12 months without the upgrade and noone from Vodacom cares! due so human error on their side!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
