RED VIP treatment non existing.

I've been struggling for 8 days to claim from a policy that's not reflecting on the insurance system. With all promises from Vodacom Midrand (me driving up and down) it still does not reflect on their system. Empty promises from people telling me they will contact me after investigating, not one call has been made to my self. try phoning them, you end up talking to everyone except the person whom helped you the first time.

Red VIP packages is not what's been promised and i will certainly not recommend anyone to make use of that package. Aftersales is worst then government institutions!!