1 reviews | Active since Apr 2017
RED VIP+
<p>Good morning,<br />I got myself a RED VIP+ contract on 04/04/2017.<br />According to the advert on all the communications you should receive a supporters jersey when signing up on any RED plan.<br />At store on the 04/04/2017 the consultant advised me to follow the instructions from Vodacom.co.za.<br />at the end I ended up at PERCY THENGA ********** ********** Percy tells me that they cant see my account on the system and that I should send her the contract. I then mailed her the contract but she then rep**** and said that she needs the quotation, a document that I did not receive that day!<br />Now I really would love the jersey and the RED VIP+ plan but at the cost of this frustration I do not know if it is worth it. Today is the 20/04/2017 would it be possible to resolve this matter before the end of the week please VODACOM?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
