RED contract deal breakers

Item: Vodacom
Rating: 1
Author: yolanda P

Taken out the RED contract and with it i am suppose to get a free rugby shirt - it's been months and months, no feedback no jersey no code to claim. this is unacceptable!!! also my 2nd review on THE SAME issue!!!

Helpful (0)

Replies (3)

Vodacom's replyOfficial

18 Sept 2017, 17:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Sept 2017, 17:04

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

21 Sept 2017, 13:32

Good Day

Kindly note that feedback has been sent to you.

Regards

Best regards,

Vodacom's reply21 Sept 2017, 13:32

Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Best regards,

yolanda P's updateReviewer Update

21 Sept 2017, 13:56

Please note that a text to the website DOES NOT HELP - i need the COUPON CODE to redeem a shirt!!!!!!!!!!!! Please advise ASAP as this has been dragging on for months now!!!

yolanda P's update21 Sept 2017, 13:56

Reviewer Update

Please note that a text to the website DOES NOT HELP - i need the COUPON CODE to redeem a shirt!!!!!!!!!!!! Please advise ASAP as this has been dragging on for months now!!!