GB
George B
1 reviews | Active since May 2011
18 May 2020, 13:57
Recycled number Pain
I am tired of receiving another person's phone calls and sms's. I blocked all incoming calls, but the phone still show me afterwards that I received calls and sms's. As you already indicated that you can't give me a new number, can you please cancel my contract without the cancelation fee? I did not signed up for another person's debt harassment. Thank you
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 May 2020, 14:17 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 May 2020, 14:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
GB
George B's updateReviewer Update
20 May 2020, 21:39Thank you for the response. It is unfortunate that you refuse to cancel my contract. I will take this further with Icasa as you deceived me in selling this as a new product, but just gave me someone else's used number.
GB
George B's update20 May 2020, 21:39
Reviewer Update
Thank you for the response. It is unfortunate that you refuse to cancel my contract. I will take this further with Icasa as you deceived me in selling this as a new product, but just gave me someone else's used number.