AvdH
Annalize van den Heever
1 reviews | Active since Nov 2021
04 Nov 2021, 11:24
Recycled Number
I took out a contract from Vodacom a while ago, so when I loaded whatsapp on my phone I received a bunch of whatsapps who was supposed to be for someone else... so when I enquired about this Vidacom said that the numbers are recycled and I can't change it... well fair enough I accepted it... after 3 years of having this number VODACOM is phoning me for the past month now looking for this Khutso woman because her account is in arrears everything they phone and I ask them to please stop phoning me they kill the call.... Super unprofessional and rude
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Vodacom's replyOfficial
04 Nov 2021, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team