1 reviews | Active since Jan 2017
<p>About a month ago, I tried purchasing a data bundle, only to receive an error saying I do not have enough credit/airtime when I clearly had enough for the data bundle. I was advised that it is a technical problem and after several phone calls and attempts to synchronise my number, it was resolved. I tried buying data now, and again I got the error saying I don't have enough credit/airtime when I clearly have enough. For such a reputable company to experience the same problem in less than a space of a month is shocking.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Chad Vaughan,
Thank you for your patience.
We've responded to you via email.
Regards,
UW
Best regards,
Dear Chad Vaughan,
Thank you for your patience.
We've responded to you via email.
Regards,
UW
Best regards,
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