WB
Wandile B
1 reviews | Active since Mar 2014
22 Feb 2022, 09:55
Recurring Debit Order
I'm very disappointed with the manner in which vodacom has dealt with my issue, I paid up my account/contact and requested for it to be closed however about a month ago they started to debit my account again monthly. I logged a case regarding this debit order and since to date I have not received any feedback regarding my concern.
Can someone at vodacom assist urgently
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Vodacom's replyOfficial
22 Feb 2022, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team