MM
Mmasa M
1 reviews | Active since Sept 2017
22 Sept 2017, 05:09
Recurrent data issues
Call them almost a month ago for my airtime that is vanishing and was told I'm being subscribed to recurring data fees which I had no knowledge of, was told to dial *111*6# which it keeps on saying I'm not eligible to use the service and customer service told me technician will sort it out in two days but still nothing was done
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Replies (2)
Vodacom's replyOfficial
22 Sept 2017, 06:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2017, 06:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Sept 2017, 08:51Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Vodacom's reply22 Sept 2017, 08:51
Official
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,