Recquest for Contract taking 25 working days +

<p>After speaking to several very nice Customer Service Representatives who have all been friendly, yet inefficient in getting my Proof of Purchase to me, I have had no choice but to come to this website.</p> <p> </p> <p>My s7 has been at the Samsung Repair Centre and ready for collection, pending me presenting them with a proof of purchase. Once 65 Days have passed they have the right to resell my handset. It is now over 50 days since I handed my phone in. I am now at risk of getting a phone that is still on contract until 2018 sold by Samsung because of Vodacom's slow service. <br /><br />I am not calling the call centre again, I have already made no less than 4 or 5 calls, repeating my story over and over again, yet still not resolved. <br /><br />I am finding this extremely frustrating, as I am sure without countless more followups, nothing will be done.</p>