KM
KARABO M
1 reviews | Active since Jan 2016
12 Dec 2025, 17:53
Records not updated to present a true reflection
After numerous calls to the call centre 082 135 and *** and *** I have been taken from pillar to post just so that my account can be updated to reflect paid up on their records, this despite them which is Vodacom Legal having provided me with a paid up letter 2 years ago, the records is still not updated.
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Vodacom's replyOfficial
13 Dec 2025, 15:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2025, 15:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team