RECONNECTION OF SERVICE

Dear Customer Service manager,<br> I would like to express my serious concern regarding my laptop reconnection.<br> I made a call to Vodacom around the 3 week of January and was told to make payment no later than the 16th of February which I did.<br> A payment of R3000 was made and also arranged a debit order to continue paying for my account.<br> I did comply and made payment at Absa and I was asked to buy a new sim card which I did and filled the reconnection form and submitted everything at a Vodacom accredited shop where the agent scanned and submitted everything to Vodacom using [Email Removed]<br> I was told that it will take up to 7 days for my reconnection to be established.when I returned to the shop after a week, I was told that my account was sent to attorneys. because I did not make a payment on time and or I failed to inform Vodacom of my payment. And account was handed over on the 17th. Yet payment and submission was effected on the previous day, being the 16th.I made a payment at ABSA and submitted all required documents at a Vodacom shop where all scanned documents including my identification document was sent to reconnection centre.Reconnetion is yet not done.