Reconnecting...... Vodacom fibre

Never get Vodacom fibre to your home.

We were one of the first clients that signed up for vodacom fibre when they launched in our area. It was all peachy, until three months ago. Our line slowed down significantly, instead of the 25mb line that we are paying for we get under 10mb. On top of that we get inconsistent connectivity, for up to an hour we sit without connectivity and all of a sudden we have connectivity again. We have been phoning opening up tickets, to find out the tickets have been closed. We have been asking to speak to a manager but they will phone us back. I am still waiting for an manager to phone me as we speak. I have no hope for them to call me back!

So future client of Vodacom fibre, this is what you will receive, inconsistent connectivity, tickets that are being closed for no good reason, while your problem persists and waiting for Vodacom to get back to you and finding that your fibre line that you are paying for is not even plugged into the right speed.

Maybe you will have better luck. I'm canceling Vodacom fibre while waiting for a phantom to phone me.