Reconnecting services

Paid on Saturday 09/09/17 at a branch to have my services deactivated, the shop told me 30min - 2hours. Saturday afternoon at about 17:00 made a call to 111. Was informed that my payment did reflect, but only accounts department can help and they only in on Sunday again. Phone Sunday at around 10am. The lady that helped informed me that she has activated my services and could take up to 4 hours to be done. Well this never happened and phoned again on Monday 11/09/17. Was this time informed that I had paid R8... to little ( that is after the shop gave me the amount to pay), but that the amount will be added to my next bill. Once again I was told that it will take between 2 - 4 hours to be active... Been back to the Branch to pay the shortage this morning and also phoned them 3 times... Well, still nothing. This is also a sms from Vodacom confirmed payment received and that my services be activated soon on Saturday already... Please help!