Reckless vetting

I reported a ********** debit order with Vodacom last month July 2018 and Vodacom promised to investigate the matter. In August another unathorised debit order went through on my bank account. I am so dissapointed with Vodacom, I mean, how poor can the verification process of identity be in Vodacom Outlets? I have no contract with Vodacom at all and apparently these **********s contracts were made in Vodacom Outlets in Centurion and Sandton. For a company that boast so much on being South Africa's leading network provider, cannot even do a proper vetting of identity, they just approve contracts recklessly without verifying identification. This will affect my good credit ratings, never mind the charges for the debits.