MS
Martina S
1 reviews | Active since Jul 2017
09 Dec 2020, 10:00
Recharged but no Airtime available
Just bought Airtime with my cc - balance is R 0.00 but therefor I've received extra Airtime which expires at 23.59 tonight? What in the world is this for? I just wanted to recharge my airtime to make phone calls over the next days. Nothing else !!!
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Replies (2)
Vodacom's replyOfficial
09 Dec 2020, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Martina S's updateReviewer Update
09 Dec 2020, 12:23and even worse: after one local call made just now I receive the message that I've reached my call limit !!!!
MS
Martina S's update09 Dec 2020, 12:23
Reviewer Update
and even worse: after one local call made just now I receive the message that I've reached my call limit !!!!