TZ
Thokozani Z
1 reviews | Active since Oct 2024
25 Oct 2024, 08:23
Recharge not reflecting.
I purchased 18gb data 2 days ago and it is still not reflecting on my account. When I call 082135 the lady couldn't assist me, and the call center keeps forcing me to use their useless Tobi app that is also not assisting.
All I want is my data.
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Vodacom's replyOfficial
25 Oct 2024, 10:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2024, 10:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team