1 reviews | Active since Jun 2017

27 Jun 2017, 19:00

Recharge not app****

<p>I have twice bought airtime online from my bank, Investec, the money has been deducted, but I haven't received the airtime / data.</p> <p>16/6/2017 - R29, ********** 365</p> <p>27/6/2017 - R39, ********** 884</p>

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Jun 2017, 11:19
Official

Good Day

Kindly note that feedback has been emailed to you.

Regards

Dominic

Best regards,