1 reviews | Active since May 2016
<p>I recharged my data on Friday, 24th March 2017, didnt receive a sms confirming the recharge. Checked my balance and still there was nothing.</p> <p> </p> <p>I called the customer care and was notified that they are having an issue with recharging. I asked to be notified once the problem has been resolved.</p> <p> </p> <p>Saturday morning I received a sms informing me that the problem has been resolved. I checked my balance and data is nowhere to be seen. I called customer care again and the lady informed me that she currently cant assistance and will transfer me to the proper department. </p> <p> </p> <p>The line cut, informing me that the department is currently unavailable.</p> <p>Sunday, same thing.</p> <p> </p> <p>This morning, I get the same issue.</p> <p>I mean me purchasing that data doesnt come cheap.</p> <p> </p> <p>So can someone please assist me with the matter because its quite frustrating.</p> <p>I want my data!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
The reported instance has been reviewed and addressed.
Kindly refer to our correspondence detailing.
Best regards
Elroy
Best regards,
The reported instance has been reviewed and addressed.
Kindly refer to our correspondence detailing.
Best regards
Elroy
Best regards,
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