GO
Graham O
1 reviews | Active since Jul 2012
02 Aug 2021, 08:31
Recharge
I bought a recharge voucher via the vodacom app on Thursday. The consultant, Duduzile i spoke with indicated that she will log to have the matter resolved. Today when i phoned again as the matter was not resolved. The consultant, Nonthula indicated that no such query was logged.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Aug 2021, 10:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team